Bus. & Prof. Code, § 2024.5 · Article 1. Administration
Bus. & Prof. Code, § 2024.5
Text — As published in the Legislative Counsel's database, tables dated October 18, 2026 (pubinfo_2025.zip)
(a) The board shall establish a Complainant Liaison Unit comprised of board staff responsible for the following:
(1) Respond to communications from the public about the complaint review and enforcement process.
(2) After a complaint has been referred to a field investigation, assist with coordinating communications between the complainant and investigators, as necessary.
(3) Following a disciplinary decision, respond to questions from the complainant regarding any appeals process available to the disciplined licensee.
(4) Conduct and support public outreach activities to improve the public’s understanding of the board’s enforcement process, including related laws and policies.
(5) Evaluate and respond to requests from complainants to review a complaint closure that the complainant believes was made in error.
(b) The Legislature finds and declares that the board requires additional staff positions to implement this section. Therefore, this section shall only become operative six months following the allocation of positions to the board for the implementation of these provisions in the annual Budget Act.
Notes and commentary — not statutory text
History
Added by Stats. 2023, Ch. 294, Sec. 6. (SB 815) Effective January 1, 2024. Conditionally operative as prescribed by its own provisions.
Source of truth
- Edition
- As published in the Legislative Counsel's database, tables dated October 18, 2026 (pubinfo_2025.zip)
- Official file
- https://leginfo.legislature.ca.gov/faces/codes_displaySection.xhtml?lawCode=BPC§ionNum=2024.5.
- Text hash
- sha256 61f95e72cb65656fca1177670a2a75319347800d91c2ae51381f3b6847d5757e
- Composed by
- compose_ca.py 2026-10-22: the Legislative Counsel's CAML content files read by a tokenizer (caml_readers.reader_a); an independent xml.etree reading (caml_readers.reader_b) agrees on every section
Procedural information only. Not legal advice and not a substitute for the advice of an attorney. Confirm the current text with the official publisher before relying on it.