REFERRAL AGENCIES; REQUIRED DISCLOSURE.

(a) At the time of a referral, a referral agency shall provide a disclosure statement to the consumer that includes:

(1) a description of the referral agency's services;

(2) a statement on whether the consumer or the senior living community to which the consumer is referred is responsible for paying the referral fee;

(3) a statement that the consumer may stop using the referral agency at any time without cause or penalty; and

(4) a statement that the list of senior living communities the referral agency provides to the consumer may not include all communities in the area that meet the consumer's stated preferences and needs.

(b) A referral agency shall provide the disclosure statement described by Subsection (a) to a consumer in the form of a written physical or electronic document.

(c) A referral agency shall consider the consumer's preferences in selecting the senior living community to which the agency refers the consumer, and a referral agency may not use cost as the sole factor in that selection.

(d) A senior living community may not be required to contract with or otherwise use a referral agency.

(e) If a consumer decides to stop using a referral agency, the referral agency shall communicate the consumer's decision to all senior living communities to which the referral agency has referred the consumer.