Tex. Gov't Code § 532.0053 · Subchapter B. ADMINISTRATION
GRIEVANCES.
Text — Current through the 89th 2nd Called Legislative Session, 2025
(a) The commission shall:
(1) adopt a definition of "grievance" related to Medicaid and ensure the definition is consistent among divisions within the commission to ensure all grievances are managed consistently;
(2) standardize Medicaid grievance data reporting and tracking among divisions within the commission;
(3) implement a no-wrong-door system for Medicaid grievances reported to the commission; and
(4) verify grievance data a Medicaid managed care organization reports.
(b) The commission shall establish a procedure for expedited resolution of a grievance related to Medicaid that allows the commission to:
(1) identify a grievance related to a Medicaid access-to-care issue that is urgent and requires an expedited resolution; and
(2) resolve the grievance within a specified period.
(c) The commission shall:
(1) aggregate recipient and Medicaid provider grievance data to provide a comprehensive data set of grievances; and
(2) make the aggregated data available to the legislature and the public in a manner that does not allow for the identification of a particular recipient or provider.
Notes and commentary — not statutory text
History
Added by Acts 2023, 88th Leg., R.S., Ch. 769 (H.B. 4611), Sec. 1.01, eff. April 1, 2025.
Source of truth
- Edition
- Current through the 89th 2nd Called Legislative Session, 2025
- Official file
- https://statutes.capitol.texas.gov/Docs/GV/htm/GV.532.htm
- Text hash
- sha256 f7dfe304098d6810cb2c9d5a0aa4ba327b631044bc32352adc32336bdddc57fa
- Composed by
- compose_tx.py 2026-10-05: the Legislative Council's chapter files read in document order; verify_tx.py's independent reading (lxml DOM walk) agrees character for character
Cited by 1 provision
Provisions in this library whose text cites Tex. Gov't Code § 532.0053. Each shows the citation as that text prints it.
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