Tex. Health & Safety Code § 142.0092 · Subchapter A. HOME AND COMMUNITY SUPPORT SERVICES LICENSE
CONSUMER COMPLAINT DATA.
Text — Current through the 89th 2nd Called Legislative Session, 2025
(a) The department shall maintain records or documents relating to complaints directed to the department by consumers of home health, hospice, habilitation, or personal assistance services. The department shall organize the records or documents according to standard, statewide categories as determined by the department. In determining appropriate categories, the department shall make distinctions based on factors useful to the public in assessing the quality of services provided by a home and community support services agency, including whether the complaint:
(1) was determined to be valid or invalid;
(2) involved significant physical harm or death to a patient;
(3) involved financial exploitation of a patient; or
(4) resulted in any sanction imposed against the agency.
(b) The department shall make the information maintained under this section available to the public in a useful format that does not identify individuals implicated in the complaints.
Notes and commentary — not statutory text
History
Added by Acts 1999, 76th Leg., ch. 276, Sec. 8, eff. Sept. 1, 1999.
Amended by:
Acts 2015, 84th Leg., R.S., Ch. 826 (H.B. 4001), Sec. 9, eff. September 1, 2015.
Source of truth
- Edition
- Current through the 89th 2nd Called Legislative Session, 2025
- Official file
- https://statutes.capitol.texas.gov/Docs/HS/htm/HS.142.htm
- Text hash
- sha256 f27f3cd704c99c91cc69daf0b787e83802a5b812bbdba1d0af1e88e351ef25d4
- Composed by
- compose_tx.py 2026-10-05: the Legislative Council's chapter files read in document order; verify_tx.py's independent reading (lxml DOM walk) agrees character for character
Cited by 1 provision
Provisions in this library whose text cites Tex. Health & Safety Code § 142.0092. Each shows the citation as that text prints it.
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