Tex. Health & Safety Code § 324.102 · Subchapter C. BILLING OF FACILITY SERVICES AND SUPPLIES
COMPLAINT PROCESS.
Text — Current through the 89th 2nd Called Legislative Session, 2025
A facility shall establish and implement a procedure for handling consumer complaints, and must make a good faith effort to resolve the complaint in an informal manner based on its complaint procedures. If the complaint cannot be resolved informally, the facility shall advise the consumer that a complaint may be filed with the department and shall provide the consumer with the mailing address and telephone number of the department.
Notes and commentary — not statutory text
History
Added by Acts 2007, 80th Leg., R.S., Ch. 997 (S.B. 1731), Sec. 1, eff. September 1, 2007.
Source of truth
- Edition
- Current through the 89th 2nd Called Legislative Session, 2025
- Official file
- https://statutes.capitol.texas.gov/Docs/HS/htm/HS.324.htm
- Text hash
- sha256 21f8457af710cb0412c18b1a753c68a77e8dc479c2ef532dda2f9a44c432d87e
- Composed by
- compose_tx.py 2026-10-05: the Legislative Council's chapter files read in document order; verify_tx.py's independent reading (lxml DOM walk) agrees character for character
Procedural information only. Not legal advice and not a substitute for the advice of an attorney. Confirm the current text with the official publisher before relying on it.