Tex. Lab. Code § 402.0231 · Subchapter B. SYSTEM GOALS; GENERAL ADMINISTRATION OF SYSTEM
DOCUMENTATION AND ANALYSIS OF COMPLAINTS.
Text — Current through the 89th 2nd Called Legislative Session, 2025
(a) The division shall develop procedures to formally document and analyze complaints received by the division.
(b) The division shall compile detailed statistics on all complaints received and analyze complaint information trends, including:
(1) the number of complaints;
(2) the source of each complaint;
(3) the types of complaints;
(4) the length of time from the receipt of the complaint to its disposition; and
(5) the disposition of complaints.
(c) The division shall further analyze the information compiled under Subsection (b) by field office and by program.
(d) The division shall report the information compiled and analyzed under Subsections (b) and (c) to the commissioner at regular intervals.
Notes and commentary — not statutory text
History
Added by Acts 2011, 82nd Leg., R.S., Ch. 1162 (H.B. 2605), Sec. 7, eff. September 1, 2011.
Source of truth
- Edition
- Current through the 89th 2nd Called Legislative Session, 2025
- Official file
- https://statutes.capitol.texas.gov/Docs/LA/htm/LA.402.htm
- Text hash
- sha256 11293aea7ed3b12eb05d1d2a723fbac0b7c35a0972b5454210272367f7102ea4
- Composed by
- compose_tx.py 2026-10-05: the Legislative Council's chapter files read in document order; verify_tx.py's independent reading (lxml DOM walk) agrees character for character
Procedural information only. Not legal advice and not a substitute for the advice of an attorney. Confirm the current text with the official publisher before relying on it.