Tex. Occ. Code § 110.254 · Subchapter F. PUBLIC INTEREST INFORMATION AND COMPLAINT PROCEDURES
RECORD OF COMPLAINTS.
Text — Current through the 89th 2nd Called Legislative Session, 2025
(a) The council shall keep an information file about each written complaint filed with the council that the council has authority to resolve. The information file must include:
(1) the name of the person who filed the complaint;
(2) the date the complaint is received;
(3) the subject matter of the complaint;
(4) the name of each person contacted in relation to the complaint;
(5) a summary of the results of the review or investigation of the complaint; and
(6) for a complaint for which the council took no action, an explanation of the reason the complaint was closed without action.
(b) The council shall provide to a person filing a complaint and to each person who is the subject of the complaint a copy of the council's policies and procedures relating to complaint investigation and resolution.
(c) The council, at least quarterly and until final disposition of a complaint, shall notify the person filing the complaint and each person who is the subject of the complaint of the status of the complaint unless the notice would jeopardize an undercover investigation.
Notes and commentary — not statutory text
History
Added by Acts 2003, 78th Leg., ch. 1276, Sec. 14.005(a), eff. Sept. 1, 2003.
Source of truth
- Edition
- Current through the 89th 2nd Called Legislative Session, 2025
- Official file
- https://statutes.capitol.texas.gov/Docs/OC/htm/OC.110.htm
- Text hash
- sha256 bea6113a3c03892009e97d55422b5373449118142a81900b900ba27e3a859963
- Composed by
- compose_tx.py 2026-10-05: the Legislative Council's chapter files read in document order; verify_tx.py's independent reading (lxml DOM walk) agrees character for character
Procedural information only. Not legal advice and not a substitute for the advice of an attorney. Confirm the current text with the official publisher before relying on it.