Tex. Bus. & Com. Code § 120.103 · Subchapter C. COMPLAINT PROCEDURES
REMOVAL OF CONTENT; EXCEPTIONS.
Text — Current through the 89th 2nd Called Legislative Session, 2025
(a) Except as provided by Subsection (b), if a social media platform removes content based on a violation of the platform's acceptable use policy under Section 120.052, the social media platform shall, concurrently with the removal:
(1) notify the user who provided the content of the removal and explain the reason the content was removed;
(2) allow the user to appeal the decision to remove the content to the platform; and
(3) provide written notice to the user who provided the content of:
(A) the determination regarding an appeal requested under Subdivision (2); and
(B) in the case of a reversal of the social media platform's decision to remove the content, the reason for the reversal.
(b) A social media platform is not required to provide a user with notice or an opportunity to appeal under Subsection (a) if the social media platform:
(1) is unable to contact the user after taking reasonable steps to make contact;
(2) knows that the potentially policy-violating content relates to an ongoing law enforcement investigation; or
(3) removed the content under Section 120.102(b) due to a complaint that the content was explicit deep fake material.
Notes and commentary — not statutory text
History
Added by Acts 2021, 87th Leg., 2nd C.S., Ch. 3 (H.B. 20), Sec. 2, eff. December 2, 2021.
Amended by:
Acts 2025, 89th Leg., R.S., Ch. 749 (H.B. 3133), Sec. 6, eff. September 1, 2025.
Source of truth
- Edition
- Current through the 89th 2nd Called Legislative Session, 2025
- Official file
- https://statutes.capitol.texas.gov/Docs/BC/htm/BC.120.htm
- Text hash
- sha256 5436f024dce1702f7cbf2aac39c02365ff7b36ac78f2ea32a8bbcabb92e2ae81
- Composed by
- compose_tx.py 2026-10-05: the Legislative Council's chapter files read in document order; verify_tx.py's independent reading (lxml DOM walk) agrees character for character
This section cites
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Procedural information only. Not legal advice and not a substitute for the advice of an attorney. Confirm the current text with the official publisher before relying on it.