Tex. Gov't Code § 2114.003 · Chapter 2114. CUSTOMER SERVICE

PERFORMANCE MEASURES.

Verbatim from the official edition

Text — Current through the 89th 2nd Called Legislative Session, 2025

The Legislative Budget Board and the Governor's Office of Budget and Policy shall jointly develop a standardized method to measure customer service satisfaction and create standardized performance measures for state agencies in this area.

Notes and commentary — not statutory text

History

Added by Acts 1999, 76th Leg., ch. 1554, Sec. 1, eff. Sept. 1, 1999. Renumbered from Sec. 2113.003 by Acts 2001, 77th Leg., ch. 1420, Sec. 21.001(70), eff. Sept. 1, 2001.

Amended by:

Acts 2019, 86th Leg., R.S., Ch. 799 (H.B. 2110), Sec. 2, eff. June 10, 2019.

Source of truth

Edition: Current through the 89th 2nd Called Legislative Session, 2025
Official file: https://statutes.capitol.texas.gov/Docs/GV/htm/GV.2114.htm
Text hash: sha256 d4773f223a5e9cce93558f33d2fbfeee7976d1c9f7c676697980c78cec8663d8
Composed by: compose_tx.py 2026-10-05: the Legislative Council's chapter files read in document order; verify_tx.py's independent reading (lxml DOM walk) agrees character for character

Procedural information only. Not legal advice and not a substitute for the advice of an attorney. Confirm the current text with the official publisher before relying on it.