Tex. Gov't Code § 2114.004 · Chapter 2114. CUSTOMER SERVICE
INSPECTIONS.
Verbatim from the official edition
Text — Current through the 89th 2nd Called Legislative Session, 2025
The Legislative Budget Board and the Governor's Office of Budget and Planning may inspect a state agency and analyze its customer service performance by sending a customer service evaluator to confidentially pretend to be a customer of that agency.
Notes and commentary — not statutory text
History
Added by Acts 1999, 76th Leg., ch. 1554, Sec. 1, eff. Sept. 1, 2001. Renumbered from Sec. 2113.004 by Acts 2001, 77th Leg., ch. 1420, Sec. 21.001(70), eff. Sept. 1, 2001.
Source of truth
- Edition
- Current through the 89th 2nd Called Legislative Session, 2025
- Official file
- https://statutes.capitol.texas.gov/Docs/GV/htm/GV.2114.htm
- Text hash
- sha256 c137dc028cc642175763fd44c4ba25a8a1dd04f1c74481783d3ed0f485b89e24
- Composed by
- compose_tx.py 2026-10-05: the Legislative Council's chapter files read in document order; verify_tx.py's independent reading (lxml DOM walk) agrees character for character
Procedural information only. Not legal advice and not a substitute for the advice of an attorney. Confirm the current text with the official publisher before relying on it.