Tex. Ins. Code § 1305.401 · Subchapter I. COMPLAINT RESOLUTION
COMPLAINT SYSTEM REQUIRED.
Text — Current through the 89th 2nd Called Legislative Session, 2025
(a) Each network shall implement and maintain a complaint system that provides reasonable procedures to resolve an oral or written complaint.
(b) The network may require a complainant to file the complaint not later than the 90th day after the date of the event or occurrence that is the basis for the complaint.
(c) The complaint system must include a process for the notice and appeal of a complaint.
(d) The commissioner may adopt rules as necessary to implement this section.
Notes and commentary — not statutory text
History
Added by Acts 2005, 79th Leg., Ch. 265 (H.B. 7), Sec. 4.02, eff. September 1, 2005.
Source of truth
- Edition
- Current through the 89th 2nd Called Legislative Session, 2025
- Official file
- https://statutes.capitol.texas.gov/Docs/IN/htm/IN.1305.htm
- Text hash
- sha256 ba22b91b3e173665095a46306c2876de63e589e05a0b8a7b538c36a51019c053
- Composed by
- compose_tx.py 2026-10-05: the Legislative Council's chapter files read in document order; verify_tx.py's independent reading (lxml DOM walk) agrees character for character
Procedural information only. Not legal advice and not a substitute for the advice of an attorney. Confirm the current text with the official publisher before relying on it.