Tex. Ins. Code § 1305.402 · Subchapter I. COMPLAINT RESOLUTION
COMPLAINT INITIATION AND INITIAL RESPONSE; DEADLINES FOR RESPONSE AND RESOLUTION.
Text — Current through the 89th 2nd Called Legislative Session, 2025
(a) If a complainant notifies a network of a complaint, the network, not later than the seventh calendar day after the date the network receives the complaint, shall respond to the complainant, acknowledging the date of receipt of the complaint and providing a description of the network's complaint procedures and deadlines.
(b) The network shall investigate and resolve a complaint not later than the 30th calendar day after the date the network receives the complaint.
Notes and commentary — not statutory text
History
Added by Acts 2005, 79th Leg., Ch. 265 (H.B. 7), Sec. 4.02, eff. September 1, 2005.
Source of truth
- Edition
- Current through the 89th 2nd Called Legislative Session, 2025
- Official file
- https://statutes.capitol.texas.gov/Docs/IN/htm/IN.1305.htm
- Text hash
- sha256 5e4aa8bb1cc33a804cecd5bd72448f546b778e17bf64e55ed88f5e5bb3b3df04
- Composed by
- compose_tx.py 2026-10-05: the Legislative Council's chapter files read in document order; verify_tx.py's independent reading (lxml DOM walk) agrees character for character
Procedural information only. Not legal advice and not a substitute for the advice of an attorney. Confirm the current text with the official publisher before relying on it.